Connect the USB 2.0 cable to the docking station and to a known good USB port on your computer. Once we have everything working on USB 2.0 we’ll move up to USB 3.0 – if it’s available on the host computer. The USB 3.0 cable has blue plastic inside the connectors. Your Docking Station comes with both USB 2.0 cable and USB 3.0 cables. If your dock is not indicating power with the green light, stop here, contact us at We’ll be happy to help. With no drive inserted you should see the green light illuminated like this: Make sure the green light is on before connecting to the computer. The first step is to connect your SATA Dock to AC power and to an active USB port. This troubleshooting guide will help you through the process of getting your USB3-SATA-U3 up and running at USB 3.0 speed. If you do have problems, there are many different issues that can cause your SATA Dock to misbehave – among them are drive format, disk failures, and permissions issues. Becuase the drivers are included in all major operating systems it’s as simple as plug and play so there’s nothing to install. It’s compatible with both USB 2.0 and 3.0 and either 2.5″ or 3.5″ drives. The Plugable USB 3.0 SATA Hard Drive Docking Station is a convenient way to connect SATA hard drives to any computer with a USB port. Originally authored by: Jerome Myers, August 20, 2012
